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B2B AI Customer Intelligence Platform & Triage Engine

CustomerCore uses a stateful LangGraph supervisor network of 6 specialized AI agents to process customer support tickets. The pipeline classifies urgency, routes to departments, masks sensitive PII (EU AI Act privacy compliance), predicts churn risk, detects systemic outage anomalies, and automatically generates resolution responses.

Active Session Context
Authenticated

AI Triage Pipeline

Test the end-to-end streaming classification and guardrail compliance pipeline

1-CLICK DEMO CASES (QUICK TESTS):

Submit Support Ticket

Predicted Priority đŸ”Ĩ
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Smart Routing Team đŸŽ¯
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Predicted Churn Risk ⚠ī¸
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Anomaly / Outage Check 🌐
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Suggested Agent Resolution

Load a preset or write a ticket to see the AI agent's processed output here.

Privacy Vault (PII Masking Audit Log)

Audit logs will display once a ticket is evaluated.

Tenant Ticket History

Ticket ID Customer ID Tier Priority Status Created At Actions
No tickets triaged yet. Load a preset above!

Human-in-the-Loop Workspace

Inspect and override tickets flagged by compliance policies (requires Manager/Admin roles)

Flagged HITL Reviews

Ticket ID Customer ID Content Snip Flagged Reasons / Violations Actions
No tickets pending HITL review.

System Health Monitor

Check the live connection status of CustomerCore microservices

Microservice Connectivity

API REST Server 🚀
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Redis Cache ⚡
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Redpanda Broker đŸ“ģ
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Supabase DB 🗄ī¸
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FastAPI Configuration Settings

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